Terms of service

These Terms & Conditions govern the use of this website and the purchase of products offered through it. By accessing or using this website, you agree to these Terms.

For full company identification details, please refer to our Legal Notice.

Products

All pieces are handcrafted jewelry. Due to their handmade nature, slight variations in shape, finish, tone, or texture may occur. These natural differences are part of the uniqueness of each piece and are not considered defects. We make every effort to display colors and details accurately; however, actual appearance may vary depending on your device screen.

Prices & Payment

All prices are listed in EUR (€) and include VAT where applicable. The price charged will be the one displayed at the time of purchase. Payments are processed securely through Shopify and its authorized providers. Guill Jewelry does not store full payment card details.

Orders

After placing an order, you will receive a confirmation email acknowledging receipt. Acceptance of your order occurs once it has been dispatched. We reserve the right to cancel or refuse orders in cases of suspected fraud, technical errors, pricing inaccuracies, or product unavailability.

Shipping

Production times, delivery conditions, customs duties, and other shipping-related matters are detailed in our Shipping Policy.

Returns

Your right of withdrawal and return conditions are explained in our Refund Policy.

Intellectual Property

All website content — including images, designs, logos, text, graphics, and product designs — belongs to Guill Jewelry and may not be reproduced, distributed, modified, or used without prior written permission.

Liability

Guill Jewelry is not responsible for indirect or consequential damages arising from the use of this website or the purchase of products, except where liability cannot be limited under applicable law. Nothing in these Terms affects your statutory consumer rights.

Governing Law

These Terms & Conditions are governed by Spanish law. Consumers may bring proceedings before the competent courts of their place of residence in accordance with applicable consumer protection legislation.