Privacy policy

Last updated: May 24, 2026

Guill Jewelry operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), using Shopify technology to provide and manage them.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, make a purchase, or otherwise interact with the Services. By using the Services, you acknowledge that you have read and understood this Policy.

Personal Information We Collect

“Personal information” means any information that identifies or can reasonably be linked to an identifiable individual. Depending on how you interact with the Services, we may collect contact details (such as name, billing and shipping address, phone number, and email address), payment information necessary to process transactions (securely handled by payment providers and not stored directly by Guill Jewelry), account details, transaction history, communications you send to us, and technical information such as IP address, browser type, operating system, and how you use the website.

We collect this information directly from you, automatically through cookies and similar technologies, and from service providers acting on our behalf, including Shopify, payment processors, and shipping providers.

How We Use Your Information

We use your personal information to operate our Services, process payments, fulfill orders, manage returns and exchanges, provide customer support, and send communications related to your purchases. We may also use your information to improve our website, comply with legal obligations (including tax and accounting requirements), and protect our business against fraud or unlawful activity.

Where required by law, we rely on an appropriate legal basis for processing your information, such as the performance of a contract, compliance with legal obligations, your consent, or our legitimate interests.

Sharing of Personal Information

We may share personal information with service providers that support our business, including Shopify (our e-commerce platform provider), payment processors, hosting providers, analytics services, and shipping companies. Shopify may process personal information on our behalf and, in certain cases, for its own purposes in accordance with its Privacy Policy: https://privacy.shopify.com.

We may also disclose information where required by law or in connection with a business transaction. We do not sell your personal information.

Cookies, Security & Data Retention

We use cookies and similar technologies to ensure the proper functioning of our website and to improve your experience. We implement appropriate technical and organizational measures to protect personal information; however, no system is completely secure.

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy and to comply with legal obligations. Where personal data is transferred outside the European Economic Area (EEA), we rely on appropriate safeguards in accordance with applicable European data protection laws.

Children’s Data

The Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a minor has provided personal information without proper consent, please contact us through our Contact Page.

Your Rights

If you are located in the European Economic Area (EEA), you have the right to access, correct, delete, restrict, or object to the processing of your personal information, and to request data portability. Where processing is based on consent, you may withdraw that consent at any time.

You may exercise your rights through our Contact Page. You also have the right to lodge a complaint with your competent data protection authority.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be published on this website.

For the purposes of applicable data protection laws, Guill Jewelry acts as the data controller of your personal information.